Privacy policy
Privacy policy
Privacy policy
Effective date: [20th Jan 2025] Last updated: [03rd Jul 2026]
'Hardik LTS' is the trading name of 'Hardik Sharma'("we", "us", "our") who offers one-to-one coaching sessions through this website, [www.hardiklts.com]. This Privacy Policy explains what personal information we collect, why we collect it, how we protect it, who we share it with, and the choices and rights you have.
It is written to meet the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 and Rules, 2025, as they apply to us.
By booking a session you confirm that you have read this policy. Where we need your consent (for example, before you share health-related information), we ask for it separately. You can say no, and you can withdraw consent later.
1. Who is responsible for your information
Name: Hardik Sharma
Address: Faridabad, Haryana
Email: WorkHardikLTS@gmail.com
Phone: +91 8810598082
2. Information we collect
Effective date: [20th Jan 2025] Last updated: [03rd Jul 2026]
'Hardik LTS' is the trading name of 'Hardik Sharma'("we", "us", "our") who offers one-to-one coaching sessions through this website, [www.hardiklts.com]. This Privacy Policy explains what personal information we collect, why we collect it, how we protect it, who we share it with, and the choices and rights you have.
It is written to meet the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 and Rules, 2025, as they apply to us.
By booking a session you confirm that you have read this policy. Where we need your consent (for example, before you share health-related information), we ask for it separately. You can say no, and you can withdraw consent later.
1. Who is responsible for your information
Name: Hardik Sharma
Address: Faridabad, Haryana
Email: WorkHardikLTS@gmail.com
Phone: +91 8810598082
2. Information we collect
Effective date: [20th Jan 2025] Last updated: [03rd Jul 2026]
'Hardik LTS' is the trading name of 'Hardik Sharma'("we", "us", "our") who offers one-to-one coaching sessions through this website, [www.hardiklts.com]. This Privacy Policy explains what personal information we collect, why we collect it, how we protect it, who we share it with, and the choices and rights you have.
It is written to meet the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 and Rules, 2025, as they apply to us.
By booking a session you confirm that you have read this policy. Where we need your consent (for example, before you share health-related information), we ask for it separately. You can say no, and you can withdraw consent later.
1. Who is responsible for your information
Name: Hardik Sharma
Address: Faridabad, Haryana
Email: WorkHardikLTS@gmail.com
Phone: +91 8810598082
2. Information we collect
Type
Type
Type
Examples
Examples
Examples
When we collect it
When we collect it
When we collect it
Contact and identity details
Contact and identity details
Contact and identity details
Name, email address, phone number, age, profession
Name, email address, phone number, age, profession
Name, email address, phone number, age, profession
When you book a session or fill in our forms
When you book a session or fill in our forms
When you book a session or fill in our forms
Booking details
Booking details
Booking details
Chosen date and time, time zone, meeting link
Chosen date and time, time zone, meeting link
Chosen date and time,
time zone, meeting link
When you pick a slot
When you pick a slot
When you pick a slot
Payment details
Payment details
Payment details
Amount paid, payment status, payment ID, the name, email and phone you gave the payment page
Amount paid, payment status, payment ID, the name, email and phone you gave the payment page
Amount paid, payment status, payment ID, the name, email and phone you gave the payment page
When you pay
When you pay
When you pay
Wellbeing information you choose to share
Wellbeing information you choose to share
Wellbeing information you choose to share
Your thoughts, emotions, symptoms, medications, history
Your thoughts, emotions, symptoms, medications, history
Your thoughts, emotions, symptoms, medications, history
In intake forms, messages and sessions
In intake forms, messages and sessions
In intake forms, messages and sessions
Messages
Messages
Messages
Emails, WhatsApp or other messages you send us
Emails, WhatsApp or other messages you send us
Emails, WhatsApp or other messages you send us
When you contact us
When you contact us
When you contact us
Technical information
Technical information
Technical information
IP address, device and browser type, pages viewed, cookies
IP address, device and browser type, pages viewed, cookies
IP address, device and browser type, pages viewed, cookies
When you visit this website
When you visit this website
When you visit this website
We do not see or store your card number, UPI PIN, net-banking credentials or other payment credentials. Those are handled by our payment provider (Section 5).
3. Why we use your information
To book, confirm, remind you about and manage your session
To take payment, confirm it, send receipts and handle refunds
To prepare for and deliver your coaching session
To communicate with you about your booking and sessions
To keep records we must keep by law, such as tax and accounting records
To protect our website, prevent fraud and handle security incidents
To understand, in aggregate, how our website is used so we can improve it
We do not use your information for any other purpose without asking you first, and we do not sell your information.
4. Health and wellbeing information
To book a session, we ask you to answer the questions on our intake form, including questions about your thoughts, emotions and medications. Required questions are marked on the form. We ask only for what we need to prepare for and deliver your session safely.
You can choose not to answer. If you decline a required question, we will not be able to offer you a session, and [no payment will be taken / any payment will be refunded]. The choice is yours, and we respect it.
We provide coaching. We do not diagnose medical conditions or prescribe or change medication. Please speak to your doctor before changing any medication.
5. Payments
Payments are handled by Razorpay. You pay on Razorpay's secure page. We receive confirmation that the payment succeeded, along with the amount, payment ID and the contact details you entered there. Razorpay's own privacy policy applies to the information it collects: [link to Razorpay's privacy policy].
6. Who we share your information with
We share information only as needed to run the service. These providers handle it on our instructions and under their own terms and privacy policies.
We do not see or store your card number, UPI PIN, net-banking credentials or other payment credentials. Those are handled by our payment provider (Section 5).
3. Why we use your information
To book, confirm, remind you about and manage your session
To take payment, confirm it, send receipts and handle refunds
To prepare for and deliver your coaching session
To communicate with you about your booking and sessions
To keep records we must keep by law, such as tax and accounting records
To protect our website, prevent fraud and handle security incidents
To understand, in aggregate, how our website is used so we can improve it
We do not use your information for any other purpose without asking you first, and we do not sell your information.
4. Health and wellbeing information
To book a session, we ask you to answer the questions on our intake form, including questions about your thoughts, emotions and medications. Required questions are marked on the form. We ask only for what we need to prepare for and deliver your session safely.
You can choose not to answer. If you decline a required question, we will not be able to offer you a session, and [no payment will be taken / any payment will be refunded]. The choice is yours, and we respect it.
We provide coaching. We do not diagnose medical conditions or prescribe or change medication. Please speak to your doctor before changing any medication.
5. Payments
Payments are handled by Razorpay. You pay on Razorpay's secure page. We receive confirmation that the payment succeeded, along with the amount, payment ID and the contact details you entered there. Razorpay's own privacy policy applies to the information it collects: [link to Razorpay's privacy policy].
6. Who we share your information with
We share information only as needed to run the service. These providers handle it on our instructions and under their own terms and privacy policies.
We do not see or store your card number, UPI PIN, net-banking credentials or other payment credentials. Those are handled by our payment provider (Section 5).
3. Why we use your information
To book, confirm, remind you about and manage your session
To take payment, confirm it, send receipts and handle refunds
To prepare for and deliver your coaching session
To communicate with you about your booking and sessions
To keep records we must keep by law, such as tax and accounting records
To protect our website, prevent fraud and handle security incidents
To understand, in aggregate, how our website is used so we can improve it
We do not use your information for any other purpose without asking you first, and we do not sell your information.
4. Health and wellbeing information
To book a session, we ask you to answer the questions on our intake form, including questions about your thoughts, emotions and medications. Required questions are marked on the form. We ask only for what we need to prepare for and deliver your session safely.
You can choose not to answer. If you decline a required question, we will not be able to offer you a session, and [no payment will be taken / any payment will be refunded]. The choice is yours, and we respect it.
We provide coaching. We do not diagnose medical conditions or prescribe or change medication. Please speak to your doctor before changing any medication.
5. Payments
Payments are handled by Razorpay. You pay on Razorpay's secure page. We receive confirmation that the payment succeeded, along with the amount, payment ID and the contact details you entered there. Razorpay's own privacy policy applies to the information it collects: [link to Razorpay's privacy policy].
6. Who we share your information with
We share information only as needed to run the service. These providers handle it on our instructions and under their own terms and privacy policies.
Provider
Provider
Provider
When we collect it
When we collect it
When we collect it
Razorpay
Razorpay
Razorpay
Payment processing
Payment processing
Payment processing
Cal.id (OneHash Technologies Limited)
Cal.id (OneHash Technologies Limited)
Cal.id (OneHash Technologies Limited)
Form filling, Scheduling, booking confirmations, reminder emails & messages
Form filling, Scheduling, booking confirmations, reminder emails & messages
Form filling, Scheduling, booking confirmations, reminder emails & messages
Framer
Framer
Framer
Hosting this website
Hosting this website
Hosting this website
Video meeting provider, such as Google Meet or Zoom
Video meeting provider, such as Google Meet or Zoom
Video meeting provider, such as Google Meet or Zoom
Holding online sessions
Holding online sessions
Holding online sessions
We may also disclose information when the law, a court or a government authority requires it.
7. Where your information is stored
Some of our providers may store or process information on servers outside India. We choose providers that use security safeguards and contractual protections, and we will follow the rules that apply to transfers of personal data outside India.
8. Confidentiality, and its limits
What you share in your sessions is kept confidential. We will not disclose it except:
with your consent;
where we believe it is necessary to protect you or another person from serious and imminent harm;
where a law, court order or government authority requires us to; or
where we believe it is necessary to share details to our professional supervisor or adviser for improving the quality of the service provided, without identifying you wherever possible.
Where it is safe and lawful to do so, we will tell you before we disclose anything.
9. Cookies, analytics and advertising
This website uses cookies and similar technologies to work properly and to understand how it is used. You can control cookies in your browser settings, and through our cookie banner [if used].
10. How we protect your information
We use reasonable security practices, including encrypted connections (HTTPS), password protection and two-step verification on our accounts, limited access to your information, and careful selection of providers. If a personal data breach affects you, we will tell you and the authorities as the law requires. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.
11. How long we keep your information
We retain your personal information only for as long as it is reasonably necessary for providing our services, maintaining appropriate records, meeting our legal or regulatory obligations, or protecting our legitimate interests. Once the information is no longer required for these purposes, we may securely delete, anonymise, or otherwise dispose of it in accordance with our applicable practices.
12. Your rights
You may ask us to:
tell you what information we hold about you and how we use it;
correct or update it;
erase it;
withdraw your consent (this is as easy as giving it, and does not affect what we did before you withdrew); and
respond to a grievance; and
name another person to exercise these rights for you if you die or cannot act for yourself.
Email [WorkHardikLTS@gmail.com]. We may ask you to confirm your identity first, and we will respond within [20] days. Some records, such as tax records, must be kept by law even after you ask for erasure.
13. Children
Our services are for people aged 18 or over. If a person under 18 wishes to book, a parent or legal guardian must make the booking and give verifiable consent on their behalf. We do not target advertising at children. If we learn that we hold a child's information without proper consent, we will delete it.
14. Changes to this policy
If we change this policy, we will post the new version here with a new "Last updated" date, and tell you by email if the changes are significant.
15. Governing law
This policy is governed by the laws of India. Courts at [Faridabad, Haryana] have jurisdiction.
We may also disclose information when the law, a court or a government authority requires it.
7. Where your information is stored
Some of our providers may store or process information on servers outside India. We choose providers that use security safeguards and contractual protections, and we will follow the rules that apply to transfers of personal data outside India.
8. Confidentiality, and its limits
What you share in your sessions is kept confidential. We will not disclose it except:
with your consent;
where we believe it is necessary to protect you or another person from serious and imminent harm;
where a law, court order or government authority requires us to; or
where we believe it is necessary to share details to our professional supervisor or adviser for improving the quality of the service provided, without identifying you wherever possible.
Where it is safe and lawful to do so, we will tell you before we disclose anything.
9. Cookies, analytics and advertising
This website uses cookies and similar technologies to work properly and to understand how it is used. You can control cookies in your browser settings, and through our cookie banner [if used].
10. How we protect your information
We use reasonable security practices, including encrypted connections (HTTPS), password protection and two-step verification on our accounts, limited access to your information, and careful selection of providers. If a personal data breach affects you, we will tell you and the authorities as the law requires. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.
11. How long we keep your information
We retain your personal information only for as long as it is reasonably necessary for providing our services, maintaining appropriate records, meeting our legal or regulatory obligations, or protecting our legitimate interests. Once the information is no longer required for these purposes, we may securely delete, anonymise, or otherwise dispose of it in accordance with our applicable practices.
12. Your rights
You may ask us to:
tell you what information we hold about you and how we use it;
correct or update it;
erase it;
withdraw your consent (this is as easy as giving it, and does not affect what we did before you withdrew); and
respond to a grievance; and
name another person to exercise these rights for you if you die or cannot act for yourself.
Email [WorkHardikLTS@gmail.com]. We may ask you to confirm your identity first, and we will respond within [20] days. Some records, such as tax records, must be kept by law even after you ask for erasure.
13. Children
Our services are for people aged 18 or over. If a person under 18 wishes to book, a parent or legal guardian must make the booking and give verifiable consent on their behalf. We do not target advertising at children. If we learn that we hold a child's information without proper consent, we will delete it.
14. Changes to this policy
If we change this policy, we will post the new version here with a new "Last updated" date, and tell you by email if the changes are significant.
15. Governing law
This policy is governed by the laws of India. Courts at [Faridabad, Haryana] have jurisdiction.
We may also disclose information when the law, a court or a government authority requires it.
7. Where your information is stored
Some of our providers may store or process information on servers outside India. We choose providers that use security safeguards and contractual protections, and we will follow the rules that apply to transfers of personal data outside India.
8. Confidentiality, and its limits
What you share in your sessions is kept confidential. We will not disclose it except:
with your consent;
where we believe it is necessary to protect you or another person from serious and imminent harm;
where a law, court order or government authority requires us to; or
where we believe it is necessary to share details to our professional supervisor or adviser for improving the quality of the service provided, without identifying you wherever possible.
Where it is safe and lawful to do so, we will tell you before we disclose anything.
9. Cookies, analytics and advertising
This website uses cookies and similar technologies to work properly and to understand how it is used. You can control cookies in your browser settings, and through our cookie banner [if used].
10. How we protect your information
We use reasonable security practices, including encrypted connections (HTTPS), password protection and two-step verification on our accounts, limited access to your information, and careful selection of providers. If a personal data breach affects you, we will tell you and the authorities as the law requires. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.
11. How long we keep your information
We retain your personal information only for as long as it is reasonably necessary for providing our services, maintaining appropriate records, meeting our legal or regulatory obligations, or protecting our legitimate interests. Once the information is no longer required for these purposes, we may securely delete, anonymise, or otherwise dispose of it in accordance with our applicable practices.
12. Your rights
You may ask us to:
tell you what information we hold about you and how we use it;
correct or update it;
erase it;
withdraw your consent (this is as easy as giving it, and does not affect what we did before you withdrew); and
respond to a grievance; and
name another person to exercise these rights for you if you die or cannot act for yourself.
Email [WorkHardikLTS@gmail.com]. We may ask you to confirm your identity first, and we will respond within [20] days. Some records, such as tax records, must be kept by law even after you ask for erasure.
13. Children
Our services are for people aged 18 or over. If a person under 18 wishes to book, a parent or legal guardian must make the booking and give verifiable consent on their behalf. We do not target advertising at children. If we learn that we hold a child's information without proper consent, we will delete it.
14. Changes to this policy
If we change this policy, we will post the new version here with a new "Last updated" date, and tell you by email if the changes are significant.
15. Governing law
This policy is governed by the laws of India. Courts at [Faridabad, Haryana] have jurisdiction.